Meet the Elves


  • Apple Snowball

    Head of Operations at SSS HQ

    Apple Snowball works at  Santa's Software Systems HQ better known as SSS HQ and is the elf that has been helping grownups make online bookings. A determined elf who introduced Santa to the benefits of technology, Apple Snowball is highly relied on by Santa to look after all things online as well as look after any technical issues he is having. In the run up to Christmas, you can often find her power napping under her desk at SSS HQ!

    Head of Operations at SSS HQ


Santa's Fota Location


Please enter a starting location


Share Your Experience

Please upload and share your imagine experience pictures and videos and check back to see if you made our gallery!

Upload your photos


How much are the tickets?

Tickets are priced at €12.50/per adult and €20/per child. Children under 1 years old are free of charge.

What actually happens at Imagine?

Ssssh – So sorry but it is a secret! Imagine is a completely new and exciting interactive performance and experience. Just be ready to have lots of festive fun with a variety of elves and other characters along the way. The experience will last about 1 hour 15 minutes to 1 hour 45 minutes, finishing up meeting the man himself. Remember to dress up Christmassy and although the majority of the experience is indoor there are outdoor elements so dress accordingly. As for what actually happens along the way ........ as with many things at Christmas it’s a secret ..... but it promises to be great fun. Ho Ho Ho!

Having trouble booking the accommodation package you need?

Accommodation packages are already on sale and proving extremely popular. Check out for Imagine accommodation details. If you're having trouble booking, simply email us at or phone 021 488 3700 and we will be delighted to assist you.

What date does Imagine start?

Imagine will begin on the 29th of November and run until the 23rd of December.

What are the times for Imagine?

These will vary from day to day and availability will depend on demand – check your required day for the availability that suits but remember to keep an eye on our Facebook for details of more times as they are released.

Do babies get in for free?

Children under 12 months are free of charge.

Do the accommodation packages include the tickets to Imagine?

Yes, they do. You will be contacted within 48 hours after booking by a member of our Reservations team to process your tickets.

Are you going to be doing Christmas party packages this year?

Yes, we offer Christmas party packages for both Fota Island Resort and our sister hotel The Kingsley which include a trip to Imagine. More details on this can be found by visiting​

Can I add more people to my slot after I have booked?

Yes you can up to 12 people to a slot after booking, depending on availability. You will be able to access your booking using your unique code on the Imagine website.

What are the opening times of the Christmas Markets?

Wednesday 26th November - 4pm-8pm,
Thursday 27th November 2.30pm-9.30pm
Friday 28th November 2pm-9.30pm
Saturday 29th November 9am-9.30pm
Sunday 30th November - 9am - 9.30pm
Mon 1st December - 12pm-9.30pm
Tuesday 2nd December - 3.30pm-9.30pm
Wednesday 3rd December - 12-9.30pm
Thursday 4th December - 9am-9.30pm
Friday 5th December - 9am-9.30pm
Saturday 6th December - 9am-9.30pm